Customer Service
Baltic Travel Group is region's largest operator of individual hotel booking via our online internet booking system – www.baltichotelsonline.com. Baltic Hotels Online is the ideal and supportive travel partner with our collaborative partnerships in travel industry and advanced technology.
We build a powerful travel network that links the product to the end user through our valued partners including hoteliers, ground services suppliers, travel agencies, tour operators and wholesalers.
Our goal is to provide comprehensive travel
products and services that will exceed expectations; build strong and long-term
partnerships, deliver outstanding customer service & satisfaction and help
your business be ready for future’s travel with continuous innovation,
enhancements & investment in our systems.
Our strong and lasting relationship with hotels and travel suppliers and our buying power enables us to contract at competitive rates and large allotments in Baltic locations even in cities at peak season so that your customer gets the best rates with instant online confirmation.
We offer online booking solutions for our partners: Hotels, Travel Agents and Tourism Websites. Each partner will have its own approach and benefits while operating the same online reservation system – Citybreak. Contact us for an additional information: e-mail